1. Information We Collect
We collect information to provide better services, facilitate B2B inquiries, and process commercial orders. The types of information we collect include:
A. Information You Provide Voluntarily
Business Contact Information: Name, job title, company name, corporate email address, phone number, WhatsApp/LinkedIn details, and business address provided when submitting inquiry forms, requesting product catalogs, or asking for quotes.
Project & Specification Details: Architectural drawings, project requirements, custom finish preferences, and RFQ (Request for Quotation) specifications submitted via our website or email.
Order & Transaction Data: Billing address, shipping details, tax IDs, and commercial payment records for sample orders or mass production contracts.
B. Information Collected Automatically
Log & Device Data: IP address, browser type, operating system, referring URLs, device information, and time stamps.
Usage Data: Pages viewed, time spent on specific product pages, catalog downloads, and navigation paths within our site to help us optimize user experience.
Cookies and Tracking Technologies: We use essential and analytical cookies to recognize your browser and improve site performance. You can control cookie settings through your browser.
2. How We Use Your Information
We use the collected information strictly for legitimate commercial and business purposes, including:
- Inquiry & Order Fulfillment: Responding to product inquiries, providing formal price quotes, processing sample/mass orders, and managing international shipping/customs documentation.
- Customer Support & Technical Assistance: Assisting architects, designers, and wholesalers with product specification sheets, installation manuals, and warranty claims.
- B2B Marketing & Product Updates: Sending technical newsletters, new product launches, or trade show invitations (you may opt out at any time).
- Website Optimization: Analyzing website traffic and visitor behavior to improve product listings, user interface, and overall site security.
- Legal Compliance: Fulfilling legal, tax, trade compliance, and audit requirements.
3. Information Sharing and Disclosure
We respect your privacy and do not sell, rent, or trade your personal or business data to third parties for marketing purposes. We may share information only in the following limited circumstances:
- Trusted Service Providers: We may share necessary details with trusted logistics partners, freight forwarders, payment processors, and IT/hosting providers who assist us in operating our business under strict confidentiality agreements.
- Legal Requirements: If required by applicable laws, regulations, legal processes, or governmental requests to protect our rights, safety, and property.
- Corporate Transactions: In connection with any merger, sale of company assets, or financing, where client records are part of normal business assets.
4. Data Security
We implement appropriate technical, administrative, and physical security measures to safeguard your business information against unauthorized access, loss, misuse, or alteration.
Our website utilizes SSL/TLS encryption to secure all data transmissions.
Access to your project specifications and contact data is restricted solely to authorized engineering, sales, and management personnel.
5. International Data Transfers
As a manufacturer based in China serving global markets, the information you provide may be transferred to, stored, and processed in our secure servers or cloud storage providers globally. By using our website and communicating with us, you consent to the transfer of your information across international borders in compliance with applicable privacy laws.
6. Your Data Rights
Depending on your jurisdiction (such as the European Union under GDPR), you have certain rights regarding your personal data:
- Access & Rectification: Request a copy of the personal data we hold about you or ask us to correct inaccurate information.
- Erasure ("Right to be Forgotten"): Request the deletion of your personal data when it is no longer needed for business or legal purposes.
- Opt-Out: Unsubscribe from our marketing communications at any time by clicking the "Unsubscribe" link in our emails or contacting us directly.
To exercise any of these rights, please contact our data compliance team at info@fjconcealedshower.com.
7. Third-Party Links
Our website may contain links to external sites (such as third-party certification bodies, social media platforms like LinkedIn, or logistics trackers). We are not responsible for the privacy practices or content of these external websites. We encourage you to review their respective privacy policies.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technical implementations. The "Effective Date" at the top of this page will indicate when the latest revisions took effect.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:
Company Name: FJ Sanitary Ware Co., Ltd.
Email: info@fjconcealedshower.com / fjconcealedshower@gmail.com
Phone / WhatsApp: +86 159 1819 8580
Address: No.14-2 Pannandi Road, Shuikou Town, Kaiping City, Guangdong Province